My order has not arrived by the due date, when will it arrive?
The due date for delivery is an estimate only and may vary due to several factors outside the couriers control. Generally couriers request that you allow three days after the delivery due date to receive your item if it has not arrived.
If your item has still not arrived 3 days after the due date please contact the courier directly. The contact numbers for our couriers can be found on our shipping guide here.